It is crystal clear that, even as the use of global public cloud server VN grows, customers still care about where their cloud lives.
It is true especially those with regulatory reasons to keep their data on their home turf – and the big vendors are rushing to ensure this demand is met.
However, that is not to say that smaller, national and regional cloud vendors have had their day. Even if your latency and regulatory requirements, there are reasons it may be a better choice to use a local Vietnam cloud vendor – both now and for the foreseeable future. Here are three such reasons.
More flexible service
Colocation buyers have long understood that smaller, independent DC vendors tend to provide a higher quality, more personal and flexible service on their contract terms than a lot of big global providers.
Cloud computing is not that much different – whilst there may not be as much direct contact as you would have with a colocation partner, you can expect a smaller cloud Vietnam server vendor to provide a more personal service.
Support is a good example. With a smaller vendor, there are likely to be fewer hurdles between you and somebody that can help. You may even have direct access to senior technical staff who understand your business – knowledge and continuity that can provide an important head start when dealing with complicated problems and decreasing their impact. The smaller vendor will provide all support free of charge, so it is fair to say that the costs of trouble-shooting will often be less punitive.
For many customers, the location and connectivity options available from a particular DC are some of the most important factors in their choice of partner. The ability to set up low latency connections to other DC locations and access regional network vendors and exchanges is all important.
This can also be a key factor for buyers that want to build a hybrid IT environment, and need to ensure a high level of connectivity between their on-premises and off-premises infrastructure.
Better transparency and communication
Partnering up with a local server in Vietnam can mean greater visibility of the people who look after your infrastructure, therefore greater peace of mind your infrastructure is in capable hands and not exposed to any unnecessary management and maintenance threats.
Even the most sophisticated DCs can be susceptible to downtime as a result of human error. If downtime matters to your business, it is vital to trust in your vendor to keep the risk to a minimum.
With a smaller cloud partner, you are more likely to have direct access to professionals to discuss your business’ demands and get a feel for their level of expertise right off the bat. You may also be able to visit their DC yourself to see directly how the facility is created, managed and maintained – and there is nothing obviously than that!